ReviewsYour Opinion Matters!
St Louis house cleaning reviews are words coming directly from our customers in unedited text.We do not allow profanity,however,we do let their kid friendly stories be told unedited!
January 2018 House Cleaning Reviews
“Vicky did a wonderful job! We have had other cleaning services before, and she got things that others had missed including vents and hidden pet hair. Very happy and will hire again.”
House Cleaning Jan 2018
“We have never used a cleaning service so we asked Vickie to come by our house to discuss the process before scheduling. She was very patient and thorough. We scheduled a deep cleaning for the following week. Vickie arrived on time with all the supplies needed and did an AMAZING job on our house from top to bottom. We keep our house tidy but I’ve never seen it as clean as it was after she left. We are so excited about her returning regularly. Her work is professional and impressive. I definitely trust in my home.”
“She was friendly, cleaned everything excellently, and was also really knowledgeable about tenant rights and what needed to be done to get my deposit back. I have three cats and have not done well with keeping the area around my litterbox clean, and she got all the mess around them cleaned up and the areas are settled and don’t smell at all (and she gave me some recommendations on better cat litter brands!) I’m planning on continuing to hire her for monthly cleaning in my new apartment, and I definitely recommend her to anyone else!”
Came Through For Us!
“Vicki came through for us “in a pinch” when we needed a rapid turn around cleaning a rental property that was just vacated. Thank you!” 4 Star
Post construction cleaning
“She was great! We just took out all the carpet and replaced with them wood so there was dust everywhere! She stayed until she made sure everything was detailed and clean! Highly suggest her!”
Move-in or Move-out Cleaning
My house is spotless! Great experience
“Vicki was fantastic! I was putting my house on the market and everything got pushed up a week. She was very flexible coming a week early and even came back and additional day to ensure it was completed. She focused on every detail and I can honestly say I didn’t know my house could be so clean. She was extremely affordable and I will definitely utilize this service again.”
House Cleaning (One Time)
“Our house is spotless! Thank you!”
Fantastic basement cleaning
“Basement cleaning. Vicki was very detailed in dusting shelves and rafters and sweeping and mopping ..She was meticulous in cleaning all areas and took her time to make sure that her work was to my satisfaction. She was much more detailed than I expected. I will hire her for any of my future cleaning jobs.”
Vicky my superhero!
“Vicky did a wonderful job! y furniture is shining bathroom spotless and she did extras that are not on the standard list. I have hired and cancled other sevices because they did little as possible and you would have tell them what what needed to be cleaned because they only polished the top of funiture. Never cleaned shower doors or clean the entire bathrooms in one visit. Lazy!”
Super Cleaning Woman!!!!
“I found Vicki thru this site Thumbtack and read all her reviews and she seemed like a perfect fit for my 87 yr old mom who lives in a condo in Kirkwood…I confirmed her for once a month and she came the first time yesterday..my mom loves her and wanted to keep her…she did a wonderful job…my mom is VERY pleased!! Thank you Vickie for your expertise…I like my mom to be happy!”
“Vickie was wonderful and got our new house sparkling clean!”
February 2018 House Cleaning Reviews
Just what I needed!!!
“I was very pleased with Vickie’s cleaning service. I was impressed with her ability to come and and get started right away. She was a big help. I will be using her services again. Thanks much”
“She was a very hard worker. Unfortunately, not all of the work was able to be completed because of the surface of the basement floor.
That wasn’t her fault. She worked tirelessly and energetically the entire time.”
Very pleased with Vickie.
“I just met Vickie yesterday when she came to my house to clean. We had talked via text, but I had not met her. I was pleasantly surprised. She came “ready” to work. Brought all her equipment and cleaning supplies. I have allot of deep cleaning and found right away she is not afraid of hard work.
She is on the move constantly and does a through job.
I feel she went above what another cleaner would have done. I am extremely pleased with her work.
She will be back on Monday to finish my basement.
If you are looking for a good cleaner at a fast pace then Vickie is your go to person.”
Couldn’t have asked for better
“House looked and smelled great. Her attention to detail in cleaning every surface was great.”
Thanks, At Your Service!
“Rather prompt response and scheduling, and our particular quote was very attractive!”
“She was very thorough and pleasant to work with!”
“Late. Was unprepared for agreed upon project. Could not do project as agreed upon.”
when I got there your husband said I could not clean. He told you in front of me that all that junk in basement had to be cleared out first, he paid me for showing up and told me he would call me after all the mess was gone and giving me 1 star for that is unfair. I was ready to work…. you are the one not ready. And I was lost and called you for directions.I was not just late, I needed better directions. I hope you get your job completed but you were there why would you leave this bad review? you are not ready for a completed project , your husband told you that.
“Deep Clean – Full home. Vicki was extremely responsive, showed up exactly when she said she would and did an amazing job on my home. I will definitely be calling her again.”
WOW! Exactly what was promised and MORE!
“At Your Service Cleaning provided a full house cleaning after the house was emptied and before placing the home on the market. Even though we called at the busiest time of year, Vickie was able to accommodate us, and did a superb job. Will use again and highly recommend to anyone needing thorough deep cleaning.”
“Very responsive and flexible, did a great job!”
“very good job”
“Transformed a terrible apartment into a habitable one! Job well done!”
“She never showed up. No phone call. Nothing. Very disappointed.”
Cleaning by Vickie Nash
“Vickie Nash was excellent, thorough and went above and beyond in cleaning the house. She provided reliable service at very reasonable price.”
Excellent house cleaning
“Vickie does a spectacular job of cleaning, at a very reasonable price. She doesn’t miss a thing. You will not be disappointed in At Your Service Cleaning.”
My house simply sparkles
“Vickie is simply amazing! She has a passion and commitment to doing good work and takes pride in a job well done. My house simply sparkles! She is coming back on a regular basis now. Hire her! You will be so glad that you did!”
Apartment Deep Clean
“Had my apartment deep cleaned and I am thrilled with how it looks. Will definitely be calling Vickie again!”
Vickie is Amazing!
“Vickie was amazing! She cleaned my unfinished basement and it has never looked so good. She is a relentless worker-and I hope to hire her on a regular basis!”
Will hire her again.
“Vickie is a very hard worker and though. I left for an appointment and she never stopped.”
Not gonna happen with AT YOUR SERVICE! Will clean again :P)
“Vicki was great and far surpassed my expectations. I’ll be calling again.”
I highly recommend Vickie’s At Your Service Cleaning!
“High energy and high standards, Vickie works like crazy.. to make the place really clean, not just appear clean.”
Dirty Basement Now Clean
“It was a difficult project, but Vicki did a great job. I would definitely
ask her to come back again.”
“She was friendly, it was easy to schedule the cleaning and she did a thorough job.”
“Apartment cleaning – deep cleaning”
“They called me when they were on their way to my home and did an excellent job cleaning and getting my home back in shape. Thank you!”
“No one ever showed up at the scheduled time and never called to reschedule. I had just had surgery and had out of town guest coming in. I was left without the needed housekeeping by services.”
I don’t know what to say… I spoke to you when you called. I told you we were running behind because the vacant rental was left a disaster. I offered you 7am the following morning and you said you would get back to me and when you did not call back, I took that as a cancel.. You told me you were only wanting 3 rooms cleaned and I assured we could do 3 rooms in 1 hr… I hope you are feeling better after your surgery. and sorry you had this miscommunication but we did talk and you said you would get back to me…
If you want to do another time, I will do it at 50% off . We don’t want you feeling any worse than you do, and I think we all had confusion going on and I deeply apologize.
“Excellent to work with. I had a lot of moving dates and times and she was able to accomodate!”
“Hardworking, professional, and courteous – would hire again!
Vickie came in at 6:30am on a Sunday morning with only 24 hour notice to clean a house with both a huge mess from both renovations and the original owner. She might have missed a few baseboards and closets, but definitely worked her tail off for over 5 hours inside and did a great job on the bathrooms+kitchen where it really matters. Will call her first next time I need a cleaner.”
FAIR review. I could not have gotten your bathroom floor or Kitchen any cleaner. The men ruined your floor dragging the hot water tank acrossed it and no way could have gotten up all the brown stains and deep scratches caused by them. If you will … I would love the opportunity to show you nothing can be done …maybe replace the tiles. ?? They really need to fix that for you.
“Amazing job , highly recommended”
“Vickie and Crystal arrived promptly, made quick work of my very dusty house, and could not have been more friendly and professional. I have already re-booked!”
“Vickie did a great job on our move out cleaning. She cleaned our entire 1100 sq ft home quickly and thoroughly including the inside of the oven and refrigerator, all the blinds and baseboards and unclogged the bathroom sink all for a reasonable price. I would definitely recommend At Your Service Cleaning !”
“She is by far the best. Detail oriented and the house looks amazing!”
“Lamp attached to ceiling fan was broken and detached. I was not home when it happened, so cannot blame them with 100% certainty, but it had been fine for over 10 years. Cleaning job otherwise was decent, but not great. I expected them to use their own equipment, but they used my vacuum cleaners.”
And last … I am worried that you were more concerned about the ceiling fan light falling out and was broken as a result,and it came loose from the ceiling while in motion. You did not ask if anyone was hurt just HOW DID THAT HAPPEN!! Not a friendly person at all. I am only Ecstatic that no one was hurt when it fell from the ceiling. We were actually outside taking a short break
“On time, very nice, worked hard the entire time, and house was very clean. Will be using for regular cleanings.”
“I had Vickie do a deep clean on my condo. It was a joy to come home to and see what a wonderful job they did! I recommend Vickie as she was prompt in her communications prior and did a great job!”
“I have a 2 story, 1900 sq ft house that hadn’t been professionally cleaned in over a year. Vickie and Crystal arrived right on time and were very efficient. Top to bottom my house is now spotless. They did all the usual stuff but also scrubbed doors and baseboards, and my stovetop has never been cleaner. Prices are very reasonable. I’ll definitely have them clean my house again.”
“Vicki was awesome.”
“Vickie did a wonderful job with our move-out clean in a two-story home with a demanding list from our leasing company. She worked tirelessly for the whole day and made the place even better than when we moved in! She was very helpful prior to coming as well and responded to messages promptly. Absolutely appreciated all her help and would recommend!”
“Vicki was awesome ! I had a basic cleaning and am very satisfied with her service. Will hire again”
Because you did, you found me!
Now you know who to call when cleaning is a priority!
“Vickie did a wonderful job. I asked for a deep cleaning and she did that. She dusted all my knick knacks, ceiling fans, baseboards, lamps and doors- thoroughly cleaned everything. Things that have not been done forever and even gave me some tips on areas I have problems with. My house was sparkling. I highly recommend Vickie and I plan to use her again.”
“Vickie and Crystal did an amazing job on my house. I have been through many cleaning services and can honestly say At Your Service Cleaning is by far the best. They pay attention to detail. Not only is the house immaculate, they also put a “shine”on it to make it look like it was professionally done. They beds were made with hospital corners and the pillows exactly how they found them.”
“Vickie came in and saved the day. She was quick and thorough and cool and I will be calling her again in a week or two.”
“Vicki did a great job getting our house ready to sell.”
“I was very pleased with the cleaning from ‘At Your Service Cleaning.” Vickie showed up on time, got right to work, and did a great job. I am looking forward to her coming back once a month to keep up the great work!”
“Vicki did an amazing job. I have 2 dogs and our house had never been deep cleaned. We have lots of windows and blinds that she gave special care too. Amazing job and I will continue to have her come in to keep my house clean.”
“Vickie was great! She fit me in last minute and took all the extra time to clean my place!! Thank you!!”
“Vickie and her assistant were right on time. They quickly got to work and did an excellent job in making my house sparkle. I have hired them for repeat cleaning services and was very happy to find them on Thumbtack.”
“Vickie is the answer to all my prayers! Not only is she an exception cleaner she is kind, supportive and a very hard worker. She did a beautiful job cleaning my home and offered helpful advice and tips on how to be better organized with two teenage daughters. She is able to look at the environment and tailor the needs of each individual client. I hired Vickie for a one time job and am so impressed with her she will be coming on a regular basis.”
I am there to make sure it gets done the way you want it and you have to be happy and smiling as I leave!
“Vickie was on time and got right to work cleaning our new home. There was a lot that required cleaning as the home had been vacant for quite some time. Would definitely use At Your Service again for needs in the future.”
“Polite and profession– well done.”
“WOW…so pleased with the results of the house cleaning. I am so motivated to continue to keep the house nice and tidy as its sooo clean! Thanks again!”
“Vicki is willing to take on any task and request and let me direct what cleaning I need versus her competition that only tells me what they will do. I feel her work was above and beyond my expectations and as a consumer advocate that is a tough expectation for most services to meet and she met it with a constant smile and positive attitude! Based on how impressed I was I hired her on a regular basis and she comes highly recommended from my household! Great Job & Thank you for your Hard Work!”
“Vickie and her crew was very punctual, courteous, and did a great job of cleaning the space within a very short amount of time.”
“They did a great job. Will hire them again.”
“Vickie did a great job on our move out cleaning. I would highly recommend her!”
loves at your serviceDamaris C.
“I own a 2 story house with 2 bedrooms and 2 bathrooms. I needed a deep clean of the house. After reading the reviews I felt very confident in selected At Your Service. I am extremely satisfied with the completed work. I would highly recommend this service to anyone who needs an extra hand.”
“We had a deep cleaning done to prepare for showing our house to sell. Vickie was on time and did a thorough job on all we asked. We are very pleased with her work and highly recommend her.”
“I hired Vicki to do a deep cleaning of my house. She did a fantastic job! She was detailed and my home sparkled from floor to ceiling. (And her work was cut out for her.) Plus she was exactly on time, friendly, professional, and her rate can’t be beat! Thanks, Vicki.”
“Vickie was great! Did an excellent job cleaning my mess of an oven. Dusted every corner of the apartment. She was on time, her price is fair for a 3 bedroom apartment. I am definitely having her come back in two weeks!”
“Did a great job on the main areas but forgot a stairwell I specifically asked for. Didn’t clean the oven as well as I would like either.”
I am totally confused because I used a Vacuum on all 16 steps going down to the front door and the oven could not have gotten any cleaner. I scrubbed the oven with A Commercial de-greaser and Magic Eraser. If that wasn’t enough I even used soft scrub with bleach. This is rental property and tenants usually do not clean ovens as they should but yours was not too bad.I was so happy too! lol
This was 8 days ago. I wish you had called me because I would have come to show you the oven is not going to get any cleaner.And I do not know why the stairs would be dirty again so fast. Sorry this happened. I am lost for words
“House looked great Vickie is easy and accommodating to our schedule!”
“Vickie did a great job…she works efficiently and did everything I asked.”
“Vickie did an amazing job”
“Was available last minute for a move out clean. Arrived early, did an outstanding job, and followed up to make sure I was satisfied with everything. Would definitely hire again!”
“Vickie did a fantastic job! She was friendly, professional, and thorough. Our apartment is older and in need of a lot of work, but she made it look great. Thank you!”
“I thought Vickie was great. She was on time and my house has never looked so clean! I will definitely be using her again.”
“Vickie did a phenomenal job! She did everything I asked & more. Her work far exceedes any company I’ve used in St. Louis. Now she’s coming on a regular basis. And she’s amazing with animals! My dogs love her;)”
“Great job all around! Cleaned place from top to bottom.
Am going to have my house on her schedule for once a month cleaning. A+”
“Vickie came early — punctuality matters to me, so I appreciated that — and cleaned the apartment so thoroughly that it hasn’t been this clean since I moved in! She’s organized, professional, and more than good at her job. I hope to have her return on a monthly basis.”
“Vickie did an absolutely wonderful job! This was my first time using any cleaning service and Vickie will be the only person I contact for future use. She was right on time, very friendly, extremely reasonable with pricing and her work was stunning!”
“Deep cleaning as I am recovering from surgery for 2 Months. DA Best personality and cleaning person I have ever dealt with. Listened to my wants and needs with no issues. Very nice and pleasant person even though we never met before, she just clicks personally with her client. Wish more people had her concerns to satisfy their client.”
“We were very pleased. Will definitely use Vicki again.”
“Great job. Really pleased.”
“Vickie certainly has her work cut out with us. I could tell she really spent a lot of time to make some sense of the clutter, my jewelry, the top of my desk, even cleaning out our fridge, which I didn’t expect the first time.
We’ve hired her to come every other week to help us out, and I’m looking forward to her helping us get better organized while keeping a very clean home. I can’t wait to see what she works on the next time!
She worked very well within our time frame and was right on time.”
“Vickie was very kind, professional and thorough. Her prices are competitive too! I’ll definitely have her back in a couple months for more cleaning.”
“She rescheduled our first appointment after we had made arrangements to make it convenient for her. Then she failed to show up on the day of our next appointment. Completely unprofessional, disappointing, and a waste of our time.”
“on time and frendly”
“Vickie was great. She was on time and did a very thorough job, especially considering the amount of cat hair, tracked litter, and other accumulated miscellaneous dirt and stuff.
I’ve already made arrangements for Vickie to come back and clean again.”
“Vickie did a great job cleaning up my rental home and was very helpful.”
“Vickie is great.. house looks fabulous. Likes the dogs and cats. Great job. Begging her to come back weekly.”
“I was unhappy with my cleaning company and had been trying to keep up myself when I ran into medical issues. I had not been able to manage anything more than very basic for the past two months and the house badly needed cleaning from top to bottom. Vicki came over at 8:00 in the morning and scurbbed and polished every room in my house from top to bottom. She paid attention to those details that others miss. She was amazing and I hired her on the spot to put me on a permanent cleaning schedule. I can’t recommend her highly enough.”
“Hard worker; experienced, professional at a reasonable price. Glad to have found her.”
“On time, put up with the dogs, very reasonable price and did a great job. Dog hair was all cleaned up! Plus some.”
“Vickie relieved so much of my stress about hosting a party! She is very sweet, honest and fantastic at what she does. My house has never been so clean!!!”
“Vickie came to my house to help with cleaning, and it was no easy job! My house was quite messy with lots of paper, etc. on floors and counters. She went right to work, and it forced me to do some much-needed recycling. The floors are cleaner than they’ve been in a long time.”
“Vickie was excellent! She was easy to work with, fast to respond, and accomodating in her scheduling. Our condo was spotless afterwards! Thank you Vickie – will definitely be contacting you again.”
“Vickie did a great job!!”
“Vickie was great! Very professional and efficient. My place looks like I just moved in!”
“Vickie did her first cleaning for me Wednesday. I have to say it was the first time in years of having housekeepers that I could actually see and smell the difference. She did an outstanding job and she was also a lovely person. I have hired her to come every other week”
“Ok, she is a “warrior” like my son put it! Our basement was a complete disaster and she knocked it out like nothing!! She is amazing and she is hired on permanently!!”
“Vickie did a wonderful and efficient job on my 2b/2b house for a very reasonable price. She’s also very friendly and easy to talk to. I will definitely continue utilizing her services!”
“Very thorough, did a great job, arrived on time, nice person to work with and feel safe having in your home. Vickie is a pro house cleaner and understand how to professionally clean a home. Very happy to have found her to replace my girl that had to quit.”
“She came in and got right to work and got it done”
“one time …. beyond efficient… she gets the job done knowledgeable and professional… can not wait to have her back”
“She did a wonderful job! I will for sure use her again!”
“Vickie is a fast, thorough worker. I had a messy, tough job which she tackled and followed through until it was completed. She was on time and communicated well with me regarding what I wanted. I hope Vickie will continue to help me in the future with my cleaning.”
“She was the best house cleaner I have ever had,she cleaned things no one else ever cleaned she was fast and good if your looking for a cleaning lady call Vicky Nash I pro ice you you won’t be disappointed”
“Vickie was quick and responsive to our calls and inquiries. She was on time to the house and cleaned up our designated areas with ease. She left the house shining and was hassle free. We will use her services again.”
“Vickie was a lifesaver on my 2 bed 2 bath apartment which was full of fur, stuffing, and mud. She cleaned very quickly and wonderfully, and most importantly she was great with my dog. We will be having Vickie back to make sure the place stays clean!”
“Vickie Nash has been cleaning our house for over two years and is a professional through and through. I would not hesitate to recommend her to friends, family, and anyone. She does a thorough job, has a great disposition, and manages her time and schedule flawlessly.”